“Strive for Project Excellence”
People
- Embrace the ITD culture of being professional, can-do, progressive and fun
- Focus on retention of our staff through the engagement and development of our entire team
- Create the mindset of project ownership resulting in Project Excellence
- Be continuous learners and keep current on everything technology
- Deliver technology services with a Michelin-star mindset!
Programs
- Be the go-to provider for all technology needs in the County
- Deliver Enterprise Solutions on scope/schedule/budget using the ITD PLC
- Be consistent educators to everyone on everything we do!
Architecture
- Promote AI and other new technologies in automating business processes
- Accelerate modernization of legacy infrastructure and applications as well as following the architectural lifecycle of our systems
- Evangelize Enterprise Architecture as a practice
- Engage with key vendors to understand their roadmap and strategic direction
- Make understanding and managing costs on all new technologies part of Project Excellence
Processes
- Educate and consistently use the PLC and agile processes throughout ITD and the County
- Learn and promote the Centralized Technology, Cybersecurity and AI Policies
- Focus on standardizing and operationalizing repeatable processes throughout ITD
- Identify and refine processes for efficiencies and excellence
- Be accountable for your budget, procurement and contract commitments!
Measure
- Identify and implement new measures focused on customer satisfaction
- Use PLC tracking methodology to ensure projects stay on scope/schedule/budget.
- Use data to drive decisioning processes, projects, and operations
- Beat #4 in Digital Counties!
Update
- Hold periodic project, roadmap and portfolio updates with CIO that includes roadmaps, project plans, successes, status, budget, issues and risks.
- Provide proactive updates semi-annually to the Strategic Plan!
- Keep the project excellence SharePoint site current and relevant
Continue Building a Strong Reputation
10 qualities that will improve your personal reputation:
- Do what you say you’ll do
- Go out of your way to help others reach their goals
- Make other people look good
- Go a step beyond what is expected
- Look the part
- Consider your body language
- Be consistent
- Act with integrity
- Get engaged with your community
- Be likeable, loveable and/or adorable!
