“Embrace our Culture – Lead Through Transition”

People
- Sustain the ITD culture of being professional, can-do, progressive and fun
- Staying true to our values as we embrace change
- Prioritize staff retention through the engagement and development of our entire team
- Be continuous learners and keep current on everything technology
- Champion a Michelin-star delivery mindset!
Programs
- Be the trusted enterprise partner for all County technology needs
- Deliver Enterprise Solutions on scope/schedule/budget using the ITD PLC
- Be consistent educators to everyone on everything we do!
Architecture
- Promote AI and other new technologies in automating business processes
- Accelerate modernization of legacy infrastructure and applications as well as following the architectural lifecycle of our systems
- Evangelize Enterprise Architecture as a practice
- Engage with key vendors to understand their roadmap and strategic direction
- Make understanding and managing costs on all new technologies part of Project Excellence
Processes
- Educate and consistently use the PLC and agile processes throughout ITD and the County
- Learn, support, and promote Centralized Technology, Cybersecurity, and AI policies
- Focus on standardizing and making repeatable processes operational throughout ITD
- Act with accountability in managing your budget, procurement, and contract commitments
Measure
- Identify and implement new measures focused on customer satisfaction
- Use PLC tracking methodology to ensure projects stay on scope/schedule/budget
- Use data to drive decisioning processes, projects, and operations
- Stay #1 in Digital Counties!
Update
- Facilitate periodic updates with the CIO on projects, roadmaps, and portfolios, including plans, successes, status, budgets, issues, and risks
- Collaborate with business partners through regular meetings to drive value and maintain alignment on IT priorities (Portfolio Meetings)
- Provide annual updates to the Strategic Plan
Qualities of a Strong Reputation
10 qualities that will improve your personal reputation:
- Do what you say you’ll do
- Go out of your way to help others reach their goals
- Make other people look good
- Go a step beyond what is expected
- Look the part
- Consider your body language
- Be consistent
- Act with integrity
- Get engaged with your community
- Be likeable, loveable and/or adorable!